Privacy Policy

Last updated: October 12, 2025

At ProActive Martial Arts Ltd (“Company”, “we”, “us”, or “our”), we value your privacy and are committed to safeguarding your personal information.

This Privacy Notice explains how and why we collect, store, use, and share (“process”) your data when you interact with our services (“Services”), including when you:

  • Visit our website at www.proactivemartialarts.co.uk or any site linking to this notice

  • Contact us, attend classes, or engage with us at events

  • Take part in our marketing activities or communicate with our team

If you have any questions or concerns about this policy or your data, please contact us at info@proactivemartialarts.co.uk.

SUMMARY OF KEY POINTS

  • What personal data do we collect?
    We may collect personal information such as your name, email address, phone number, and any details you provide when enquiring, booking, or attending classes.

  • Do we collect sensitive data?
    No, we do not intentionally collect or process sensitive personal data.

  • How do we use your information?
    To manage bookings, deliver training and communication, respond to enquiries, improve our services, and comply with legal obligations.

  • Do we share your data?
    Only when necessary — for example, with trusted service providers like payment processors or website analytics tools, in line with this notice.

  • How do we protect your data?
    We use technical and organisational security measures to safeguard your information.

  • Your rights:
    You can request access, correction, deletion, or limitation of how we use your data at any time.

For a full explanation, please read below.

1. INFORMATION WE COLLECT

Personal data you provide

We collect personal information that you voluntarily provide when you contact us, register for a class, or express interest in our Services. This may include:

  • Name

  • Email address

  • Phone number

  • Emergency contact details (if provided for safety reasons)

Automatically collected data

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Device data (e.g. operating system, device ID)

  • Website usage data, such as pages visited and time spent

We use cookies and similar technologies to analyse traffic, improve functionality, and personalise your experience. You can manage or withdraw consent at any time through our Cookie Settings.

2. HOW WE USE YOUR INFORMATION

We process your data to:

  • Deliver our services (e.g. class bookings, communication)

  • Respond to your enquiries

  • Improve website functionality and customer experience

  • Send administrative messages, updates, or safety notices

  • Comply with legal obligations

  • Protect the safety and security of students, staff, and visitors

We will never sell your data.

3. LEGAL BASES FOR PROCESSING

We rely on one or more of the following legal bases:

  • Consent – when you agree to marketing communications or cookies

  • Contract – to deliver services you have requested

  • Legal obligation – where required by law

  • Legitimate interests – to manage and improve our business operations

You may withdraw consent at any time by emailing info@proactivemartialarts.co.uk.

4. SHARING YOUR INFORMATION

We only share your data where necessary, for example:

  • With trusted third-party service providers (e.g. website hosting, analytics, email systems)

  • With authorities or legal bodies where required by law

  • During a business transfer or merger (if applicable)

Some of these services (e.g. Google Maps, Meta Pixel, TikTok Pixel) may process data in countries outside the UK or EEA. In such cases, we take steps to ensure adequate protection.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to help our website function effectively and improve your browsing experience. Cookies may also be used for analytics and marketing purposes.

You can manage or withdraw your consent at any time in our Privacy Settings. For more information, see our Cookie Policy.

6. DATA RETENTION

We retain your information only for as long as necessary to fulfil the purposes outlined in this notice or as required by law.
When data is no longer needed, it will be securely deleted or anonymised.

7. DATA SECURITY

We implement appropriate technical and organisational safeguards to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
While we do our best to protect your data, please note that no online transmission can be guaranteed 100% secure.

8. CHILDREN’S PRIVACY

Our services are designed for individuals aged 18 and over.
If you are under 18, a parent or guardian must provide consent before any personal data is collected.
If we learn that a minor’s data has been collected without consent, we will delete it promptly.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to how we process your data

  • Withdraw consent at any time

To exercise these rights, contact us at info@proactivemartialarts.co.uk.

If you believe we are processing your data unlawfully, you may contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. DO-NOT-TRACK SETTINGS

Our website currently does not respond to browser-based “Do Not Track” signals, but you can manage cookie preferences through our privacy settings.

11. POLICY UPDATES

We may update this Privacy Notice from time to time to reflect legal, technical, or operational changes.
The latest version will always be available on our website with the revised date clearly stated.

12. CONTACT US

If you have questions or concerns about this Privacy Notice or our data practices, please contact:

Data Protection Officer:
Richard Jago
Email: info@proactivemartialarts.co.uk
Phone: 01753 905421
Address:
ProActive Martial Arts Ltd
38 Packhorse Road
Gerrards Cross SL9 8EB
United Kingdom

13. DATA ACCESS & DELETION REQUESTS

To review, update, or delete your personal data, please email info@proactivemartialarts.co.uk with your request. We will respond in accordance with applicable data protection laws.